Terms of service

Velora (powered by Folksboxx)

Welcome to Velora (powered by Folksboxx). By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please review them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Orders

  • All products listed on our website are subject to availability.
  • We reserve the right to refuse or cancel any order at our discretion.
  • In case of pricing or product description errors, we reserve the right to correct them and cancel affected orders.

3. Pricing & Payments

  • All prices are listed in INR and are inclusive/exclusive of applicable taxes (as mentioned).
  • We offer multiple payment methods including prepaid and Cash on Delivery (COD).
  • Velora (powered by Folksboxx) reserves the right to change pricing at any time without prior notice.

4. Shipping & Delivery

  • Orders are processed within 24–48 hours and typically delivered within 3–5 business days.
  • Delivery timelines may vary depending on location and external factors.
  • Any delays caused by logistics partners are beyond our direct control.

5. Returns & Refunds

  • Returns or replacements are only applicable in case of damaged, defective, or incorrect products delivered.
  • Customers must raise a request within the specified time frame after delivery.
  • Refunds (if applicable) will be processed to the original payment method.

6. Cancellations

  • Orders can only be canceled before dispatch.
  • Once shipped, cancellations are not allowed.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Velora (powered by Folksboxx) and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

8. User Responsibility

  • You agree not to misuse the website or engage in any unlawful activities.
  • Any false or misleading information provided by users may result in account restriction or order cancellation.

9. Limitation of Liability

Velora (powered by Folksboxx) shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:
Velora powered by Folksboxx
📧 Email: contact@buyvelora.in | Phone number: 9899896479
WZ-568, Gali, 1 Sri nagar, New Delhi - 110034